Returns & Exchanges Policy
At ArtfulTea, we want you to be completely satisfied with your premium loose leaf tea and teaware. If your order doesn't meet your expectations, we offer a 30-day window for returns on unopened tea and unused accessories.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Prepare Your Package
Ensure all tea pouches remain factory-sealed and teaware is securely wrapped in its original packaging to prevent breakage during transit.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing